
Silver Bell Group
Silver Bell Group是一家总部位于塞尔维亚的欧洲业务流程外包(BPO)合作伙伴,专注于为进入欧洲市场并寻求业务增长的国际企业提供支持。公司提供端到端解决方案,涵盖潜在客户开发、销售拓展、客户支持以及数字营销等领域。凭借十多年的行业经验,且完全符合通用数据保护条例(GDPR)和国际标准化组织(ISO)合规要求,Silver Bell Group 助力全球品牌实现快速且可持续的业务增长。
产品与服务
- 销售流程外包
- 客户服务外包
- 潜在客户开发
- IT人才猎聘与外包
- 技术工具市场推广
产能优势:
- 支持20多种语言的多语服务
- 在欧洲及中东拥有30多个业务枢纽
- 可扩展的远程团队
- 7×24 小时客户支持
- 整合 CRM 系统与专属定制工具
- 敏捷客户入门流程
- 在两周内完成专属团队配置
出口市场:欧洲, 英国, 中东, 阿联酋, 北美
标准与认证:
- 2022 年度企业家提名企业
- 多次获奖企业
- 最佳金融科技外包公司
- ISO 9001:2015(质量管理体系)
- ISO/IEC 27001:2022(信息安全管理体系)
- 符合《通用数据保护条例》(GDPR)要求
- 最佳外包公司,UFA
Silver Bell Group is a European BPO partner based in Serbia, specializing in supporting international companies entering and growing in the European market. It offers end-to-end solutions—lead generation, sales, customer support, and digital marketing. With over a decade of experience and full GDPR and ISO compliance, it ensures fast and sustainable growth for global brands.
Products/Services:
- Sales Outsourcing
- Customer Support Outsourcing
- Lead Generation
- IT Staffing / Outsourcing
- Tech Tool Marketplace
Production capacities:
- Multilingual support in 20+ languages
- 30+ operational hubs across Europe and the Middle East
- Scalable remote teams
- 24/7 customer support availability
- CRM & custom tool integration
- Agile onboarding process
- Dedicated team setup in under 2 weeks
Export markets: Europe, United Kingdom, Middle East, UAE, North America
Standards and certifications:
- Entrepreneur of the Year 2022 Nominee
- Multiple Award Winning Company
- Best Fintech Outsourcing Company
- ISO 9001:2015 (Quality Management Systems)
- ISO/IEC 27001:2022 (Information Security Management Systems)
- GDPR Compliant
- Best Outsourcing company, UFA
SILVER BELL GROUP
A: Kneza Mihaila 10/7, 11 000, Belgrade, Serbia
M: +381 64 8170090
E: sales@silverbellgroup.com
www.silverbellgroup.com